COVID-19 has forever changed the way the world does business. After months of social distancing and lockdown, we all now face the unprecedented challenge of building the future of work as we plan our safe return to the office. At PenFed Credit Union, we’re leaning in to this challenge and continuing our trend of embracing change.

PenFed has a long history of adapting to disruptive challenges. From H1N1 and SARS to natural disasters and the 9/11 terrorist attack, we’ve continued to serve our members through some of the worst crises our nation has faced. Our mission focus and service mentality have trained us for resilience.

So, when the COVID-19 crisis first hit, we were prepared. We had personal protective equipment already in stock to protect our employees, and we already had the data technology and telecommuting infrastructure needed to flourish in a remote work environment. But even above and beyond our infrastructure, we had cultivated a culture of teamwork and collaboration that could weather any storm. As a result, we haven’t missed a beat during this pandemic. We quickly and seamlessly transitioned to a 95% remote workforce for our 1,000-plus employees.

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